Course Overview

Governments worldwide are leveraging digital technologies, data platforms, AI, cloud, and telecom infrastructure to deliver citizen-centric, efficient, transparent, and resilient public services. However, digital transformation is not primarily a technology challenge—it is a strategic, organizational, and governance challenge. This course equips public-sector leaders with the frameworks, decision models, and practical tools required to design, execute, and sustain digital transformation programs. Participants will learn how to align policy, technology, people, and processes, manage change at scale, and measure real public value.

Upcoming Trainings

Mar 23, 2026

Abu Dhabi, United Arab Emirates

Apr 6, 2026

Riyadh, Saudi Arabia

Apr 20, 2026

Jeddah, Saudi Arabia

May 4, 2026

Kuwait City, Kuwait

Target Audience

  • Senior government officials and administrators
  • Digital transformation and e-Governance leaders
  • Policy makers and program directors
  • Public sector CIOs, CTOs, and IT heads
  • Smart city and digital economy authorities
  • PSU and government enterprise leaders

Prerequisites

  • Experience in: Government administration or public service delivery
  • Basic understanding of: IT systems and digital platforms
  • No technical or coding background required
Course Outline

Day-wise Course Outline